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Not all offers are available in all locations. Learn all the steps and procedures to cancel your Toronto Star ePaper Edition subscription - on iPhone, Android, Paypal or directly on their website. If you agree to provide us with pre-authorized recurring credit card payments: (a) you represent and warrant that you are the legal cardholder for the credit card provided (or any other credit card that you may provide to us from time to time) (the Credit Card); (b) you acknowledge that (i) payment for your subscription fee plus applicable taxes will be charged against your Credit Card on a recurring basis, (ii) if a recurring payment date falls on a weekend or statutory holiday, your Credit Card may be charged on the next business day, (iii) our authority to charge your Credit Card will continue until you notify us by telephone or mail to change your payment method (note: it may take up to 10 days to process your request) or until you cancel your subscription, and (iv) you waive your right to be notified of any price increase, except as otherwise set out in this Agreement; and (c) you understand that cancelling this payment authorization applies only to the method of payment and does not affect or have any bearing on your payment obligations to us under the Agreement. It is the express wish of the parties that this agreement and all related documents be drawn up in English. In the event of a conflict between any portion of this Agreement and the terms of your subscription order, the provisions of this Agreement shall prevail. Welcome to the new Customer Service. Please sign into your Torstar account. the App Store or Google Play): You may request a cancellation via the method(s) and within the timeframes disclosed to you by the authorized third party at the time of sign-up. Access to other premium content or access for more than one user may be subject to additional charges. Except as otherwise prohibited by law (or as we may otherwise advise you in writing): (a) if you have a fixed subscription term and you cancel prior to the end of the term, you will be charged an early cancellation fee equal to the amount otherwise payable for the remainder of the term, plus applicable taxes; (b) for home delivery subscriptions, we require a minimum of 5 business days notice prior to the end of your current billing period to cancel your subscription, so if we receive your notice less than 5 business days prior to the end of your current billing period, your cancellation will be effective at the end of your next billing period; and (c) for digital subscriptions, we require a minimum of 48 hours notice prior to the end of your current billing period to cancel your subscription, so if we receive your notice less than 48 hours prior to the end of your current billing period, your cancellation will be effective at the end of your next billing period. We are not able to provide home delivery suspensions for more than a total of 180 days within a one-year period, or home delivery suspensions that last more than 180 consecutive days; if you require a home delivery suspension of more than 180 days, your subscription will be cancelled and the cancellation terms outlined in Section 7 below will apply. Your personal information will be treated in accordance with our Privacy Policy, available at thestar.com/privacy. Please fill out the form and someone will be in contact with you via email within 2-3 business days. It may work after this. You will be asked why you want to cancel your subscription. C.A.R.P. Review full offer details at tsoffers.ca/deal/CARP. Google Play is a trademark of Google LLC. [emailprotected] . CARP fights to uphold the rights and improve the lives of Canadians as we age. is proud to partner with the Toronto Star, Canadas largest circulation daily newspaper, to bring our members exceptional savings on either home delivery or the e-paper edition. Here is how: You can cancel the service by contacting Toronto Star ePaper Edition via email. Provide all the relevant information regarding your account. If you agree to pay for the services through an authorized third party (such as the App Store or Google Play), you agree to the payment terms presented to you by such authorized third party at the time of sign-up. From the profile page, click the "Subscriptions" menu. If you cease to be a home delivery subscriber, or if you cease to pay for your home delivery subscription, your complimentary access will be cancelled. Credit card payments will be billed monthly. 4 Mailing address. If you have a fixed subscription term, any fee changes will apply at the end of the fixed term. You can save over 70% on 7-day home delivery or almost 60% on Saturday and Sunday delivery. A well respected newspaper with strong local focus, compelling feature articles and sharp editorial content, Toronto Star newspaper readers are always well informed. Customers wishing to renew their subscription should contact the Toronto Star directly. help. Here is how: To cancel your active Android subscriptions, here are some steps to follow: If you signed up to Toronto Star ePaper Edition via Paypal, Paypal helps you cancel directly from your Paypal account. You can go to your account menu and then mostly you may see a withdraw option once you reach your withdrawal threshold. Simply click here and enter the postal code of your home delivery address. the App Store or Google Play): At the end of any subscription term, your subscription will automatically renew for the term and at the rate disclosed to you by the authorized third party at the time of sign-up, until you cancel your subscription (except as otherwise prohibited by law). For a list of your local newspaper phone numbers see the Contact Us section. For The Star Digital Access subscribers or Toronto Star home delivery subscribers: by telephone (416-367-4500 or 1-800-268-9213), by email ([emailprotected]), or by mail (Toronto Star Newspapers Limited, Circulation Department, 1 Yonge Street, Toronto, Ontario M5E 1E6). CONTACT. https://windsorstar.com/uncategorized/contact-the-windsor-star. Existing customers are not eligible. Access 6-MONTHS of back issues of the Star Access to premium content or access for more than one user may be subject to additional charges. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current rates until you call 1-888-539-7474 to cancel. We may notify you of fee changes or other material changes by email, by mail, online at the news website relevant to your subscription (for example, at thestar.com for The Star Digital Access subscribers, or on your community news website for community news subscribers), by clear notice delivered with your newspaper or printed in the newspaper, or otherwise, and we will do so with an advance notice period and in a manner that complies with applicable law (for example, in Quebec, at least 30 days in advance, by providing the proposed amendments and effective date). End your Toronto Star ePaper Edition subscription here. If you're using third-party social networks to login such as facebook, twitter, google etc, check whether that service is working properly by visiting their official website. Please check your mobile storage space. If you cease to be a home delivery subscriber, or if you cease to pay for your home delivery subscription, you will no longer be eligible for these reduced subscription fees. If none of the above working, you can wait till your phone battery drains and it turns off automatically. We will provide notice of fee changes or other material changes prior to implementation. If this matter is urgent please call us. 55 * Available in 10 Canadian provinces, 3 territories and the 48 contiguous United States. These additional charges will be clearly stated and you will not be charged without your consent. How To Cancel Toronto Star How to cancel Toronto Star To Cancel Toronto Star, you can do so via phone by calling 416-367-4500 or 1-800-268-9213 outside of the GTA. Select the active subscription you want to end. See Also: Contact Support Preview / Show details, 988 suicide phone hotline getting $282M to ease July launch. You can decline to answer. 2022 Windsor Star, a division of Postmedia Network Inc. All rights reserved. - Manage my Subscription is a fast and easy way to send us your vacation stops, delivery feedback, and other updates to your account. Subscribe Now, See Also: Home Phone Preview / Show details. Under Automatic Payments tab, you will see Toronto Star ePaper Edition. Now open the app again. We may revoke, terminate, cancel, or modify any subscription offer at any time. If you don't have enough space in your disk, the app can't be installed. C.A.R.P. Due to administrative costs, we will not refund amounts of $5 or less. Questions? For prepaid fixed-term digital subscriptions (including certain offers for The Star Digital Access and The Star Digital Access + The Wall Street Journal): At the end of any subscription term, your subscription will automatically renew for the term and at the rate disclosed to you at the time of sign-up, until you cancel your subscription (except as otherwise prohibited by law). Your subscription may not include access to all of our digital services, such as premium content or content on our other news websites, and you may have to pay additional fees for full access. if your Credit Card expires), you will remain responsible for all charges and we reserve the right to cease delivery of your service. With the Toronto Star ePaper, you can: Customers wishing to renew their subscription should contact the Toronto Star directly. Subscribers may be required or choose to commit to an initial subscription term of 6 or more months. Refunds or credits may be issued in our sole discretion, on a case by case basis. You will continue to have the same access and benefits of your service until your cancellation becomes effective. By subscribing to the print and/or digital subscription services offered by Toronto Star Newspapers Limited and/or Metroland Media Group Ltd., as applicable (in this Agreement, we, us, our), you agree that: DELIVERY. Customer Service (including subscription inquiries, delivery issues, billing inquiries, vacation stops or other customer service inquiries or complaints) [emailprotected] Phone: 416 , See Also: Phone Number Preview / Show details, For customer service inquiries related to the Toronto Star ePaper, please email us at [emailprotected] Reach us by Phone Our customer service team can take your call during business hours at. Look through the list and click on "Toronto Star ePaper Edition". Follow the Toronto Sun: Please fill out the form and someone will be in contact with you via email within 2-3 business days. Try to restart your iPhone / iPad. The Toronto Star ePaper Edition server may be down and that is causing the login/account issue. You just need to press the recent applications menu (usually the first left button) in your phone. Check your phone volume if you have audio problems.Try to use headphones to find out whether it is an issue with your speakers or with the app. Click the Appstore application and tap your profile. Too many users using the app at same time. Plus, the ePaper edition is social; you can share articles, from a trusted source, with friends and colleagues via Facebook, Twitter, and email. Subscription offers may be subject to eligibility criteria, which will be disclosed at the time of offer. iOS usually provides an option to restore settings and content from iCloud backup, if you've enabled it previously. Back to top Newspaper Advertising Mike Thomson 289-456-5415 [emailprotected] Back to top Online Advertising Mike , Get the leading local, national, and world news coverage delivered or mailed to your home. If you wish to suspend home delivery for 29 consecutive days or longer (up to a total of 180 consecutive days), we will continue to charge you and will not extend your service for the first 28 days of the suspension. Finally, if you can't fix it with anything, you may need to uninstall the app and re-install it. LISTEN to stories Please read error messages. TERM. Then you close the app that has this issue. Email Address Password Forgot Password? If your address doesnt qualify for home delivery Toronto Star customer service representatives can help determine what delivery options are available. For customer service inquiries related to the Toronto Star ePaper, please email us at [emailprotected] 3 Phone. If you wish to continue to receive The Star Digital Access + The Wall Street Journal once your home delivery subscription has ended, you can sign up at thestar.com/subscribe. 2021 Copyrights. In such event, although your access to the applicable service may be restricted or denied, you will not be charged for access unless we obtain your prior agreement to pay such charges. Your wifi / mobile data connection not working properly. Sign in with Facebook. Next, open your Apple ID profile by tapping the icon with your name on it. Please try after few minutes. For all other subscriptions: At the end of any month for a month-to-month subscription, and any fixed subscription term other than those described above or, unless you elect to renew your subscription for a fixed term, your subscription will automatically continue on a month-to-month basis at the then-current subscription rate for that service, until you cancel your subscription. Good luck! You are responsible for any third party fees or charges you incur in connection with your digital access, including any data fees that may be charged by your mobile phone or internet provider. If we are unable to charge you for your subscription for any reason (e.g. Press the power off button for few seconds and then choose restart from the menu to restart your device.Now you can try opening the app, it may work fine. For Community News subscribers: by telephone (1-833-440-7474) or by email (customersupport@torstar.ca). If you do not accept the changes, you may cancel your subscription in accordance with this Agreement. Toronto Star Customer Service 1 Subscriber Services. Please be patient for 24-48 hours and see if the amount gets credited to your account. You may pay for your subscription by pre-authorized recurring payments or by making a pre-payment in full. These offers are for new customers only. If this matter is urgent please call us. Confirm that you want to cancel your subscription. Along with the newspaper-like feel of flipping through pages and sections, you can also use electronic enhancements such as keyword search, or access editions of the newspaper from up to 6 months prior. On the left-hand side of the screen, click the hamburger menu icon beside the search bar. You may not change or assign this Agreement, but we may assign or transfer this Agreement or any of our obligations under this Agreement without your consent. For a list of your local newspaper phone numbers see the Contact Us section. Without limiting the foregoing, we also reserve the right to charge fees for access to, and to change any limits applicable to obtain free access to, all or any portion of the services at any time. Launch the PlayStore app from your phone's home screen. By continuing to use our site, you agree to our Terms of Service and Privacy Policy. As a home delivery subscriber, complimentary access to The Star Digital Access and the Star ePaper (for Toronto Star home delivery subscribers) or your community news website (for community news home delivery subscribers) will continue to be available to you while you are away. Whatever package you choose, this discount can easily be worth $200 a year to you more money you didnt know you had.. You may manage many aspects of your home delivery subscription online at thestar.com/mysubscription, and your digital subscription online at thestar.com/subscriptions-orders. It is your responsibility to ensure your payment information is up-to-date and accurate so that payment may be made, and to notify us of any changes to your information. Other delivery options available. Please try logging in after few minutes. To cancel over the phone, call: 416-367-4500 Whether you're looking for information on how to delete your Toronto Star account, unsubscribe or cancel a free trial, Emma can help. Toronto Star subscriptions are not available for every address. For community news home delivery subscribers please email customersupport@torstar.ca or call our customer service centre (1-833-440-7474). The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. For cancellation requests related to your current home delivery subscription, please email us at [emailprotected] or call (416) 947-2111 (Toll Free: 1 , See Also: Cell Phone Preview / Show details. Your subscription to Toronto Star ePaper Edition will now be canceled. 2 Email. Simply sign in to your Torstar Account with your email address and password. If you have a month-to-month subscription, any fee changes will apply in the billing cycle following notification. From your accounts page, click Subscriptions. The cancellation fee will be charged using the billing method we have on file at the time of cancellation. Need Help? Please try after few minutes. Special Rates for The Star Digital Access + The Wall Street Journal for Existing Home Delivery Subscribers: Existing Toronto Star home delivery subscribers will be eligible for reduced subscription fees for The Star Digital Access + The Wall Street Journal for one user when (i) you access thestar.com/redeem-home-delivery, create a Torstar Account, sign in and provide the required information; (ii) you call 1-855-687-5915 and request, or visit thestar.com and purchase, an upgrade to The Star Digital Access + The Wall Street Journal service; and (iii) you keep your home delivery subscription active and in good standing. The Toronto Star ePaper Edition app server may be down and that is causing the loading issue. Choose any option. You will be solely responsible for costs incurred in connection with the collection of unpaid amounts, including any collection agency fees. Please confirm the details that you are entering is correct. For Toronto Star Home Delivery Subscribers: Complimentary The Star Digital Access for Existing Home Delivery Subscribers: Existing Toronto Star home delivery subscribers will receive complimentary The Star Digital Access for one user when (i) you access thestar.com/redeem-home-delivery, create a Torstar Account, sign in and provide the required information, and (ii) you keep your home delivery subscription active and in good standing. For prepaid fixed-term digital subscriptions (including certain offers for The Star Digital Access and The Star Digital Access + The Wall Street Journal): If you have purchased a prepaid fixed-term digital subscription and cancel prior to the end of your term, you will not be entitled to a refund (except as otherwise prohibited by law). Copyright Toronto Star Newspapers Ltd. 1996 -. PAYMENT. Get their support Email address & website. If you don't see the transaction, you can open the app and check the withdrawal status. For all other subscriptions: You may request a cancellation of your subscription at any time by telephoning our Customer Service Centre at the number below. PAYMENT INFORMATION. Tap on "Toronto Star ePaper Edition" and click "Cancel Subscription". TRANSLATE stories into 17 different languages If you see the withdrawal is successfully processed and don't get it in your bank/paypal, contact the app developers / support. It may be down and stopping you from updating the Toronto Star ePaper Edition app. Except as otherwise prohibited by law, your continued use of the subscription service following any updates will mean your acceptance of this Agreement as amended. You may be trying with wrong login credentials. To place a delivery suspension on your account: For Toronto Star home delivery subscribers please visit our subscriber services page on-line at www.thestar.com/mysubscription or call our customer service centre (416-367-4500 or 1-800-268-9213). You will need to use or register for a Torstar account in order to get access to thestar.com. Please note that prepaid fixed-term digital subscriptions are not available in Quebec. If you have purchased an annual subscription and cancel prior to the end of your term, you will not be entitled to a refund (except as otherwise prohibited by law). We may suspend or terminate your subscription at any time and for any reason, with or without notice and without further obligation. Click it, You are now unsubscribed from Toronto Star ePaper Edition. For The Star Digital Access subscriptions purchased through an authorized third party (e.g. Verify that the app you're trying to install supports your iOS version. You can also call us at 905-684-7251. For The Star Digital Access Subscriptions purchased through an authorized third party (e.g. Also if you don't get notification alert sounds, re-verify that you don't accidentally muted the app notification sounds. After that put it to charge, and press the power button. For All Subscribers: Unless otherwise stated, fees are in Canadian dollars and do not include applicable taxes. Click "Billings" or "Subscriptions" or other similar alternatives to see a list of your options. How do I determine if I can receive Toronto Star home delivery? When you go on vacation, we can suspend your home delivery and restart it when you return. Home Delivery Subscriptions: You are responsible for providing and maintaining current, complete and accurate delivery information. Your account may be banned or deactivated for activities. Contact us at [emailprotected]. If you wish to suspend home delivery for 28 consecutive days or less, we will continue to charge you and will not extend your service. SHARE stories via email and social media If you don't have enough storage space, it can be blocking the app updates. Here is how to cancel: With the Toronto Star ePaper, you can read the Toronto Star online in its true printed format from anywhere in the world.

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